Work Order Request

Please submit a work order request for NON EMERGENCY issues only.

Should you have an EMERGENCY (a serious, unexpected, and often dangerous situation requiring immediate action) please contact Auxiliary Services at 478-301-2741 or Mercer Police at 478-301-2970.

All work requests will be prioritized according to the nature of the problem.

When an issue is received it is assigned a priority level. Within each priority level, work is assigned primarily on a first-in - first-out basis, subject to efficient coordination of work and availability of material. As requests are received, they will be scheduled according to the following priorities:

Priority One: Emergency

Do not submit this form.  Contact Auxiliary Services or emergency personnel.

Priority Two: Urgent

Work is important, but does not qualify as emergent, requiring special scheduling or coordination or equipment failures that prevent normal work schedule.

Priority Three:  High

Work is important in nature but is not urgent.  Will be completed within three (3) working days.

Priority Four: Normal

Tasks that do not pose a threat to life, property, research, or serious disruption to the operation of Mercer University. Processed in the order in which they are received.