Work Order Request
Please submit a work order request for NON EMERGENCY issues only.
Should you have an EMERGENCY (a serious, unexpected, and often dangerous situation requiring immediate action) please contact Auxiliary Services at 478-301-2741 or Mercer Police at 478-301-2970.
All work requests will be prioritized according to the nature of the problem.
When an issue is received it is assigned a priority level. Within each priority level, work is assigned primarily on a first-in - first-out basis, subject to efficient coordination of work and availability of material. As requests are received, they will be scheduled according to the following priorities:
Priority One: Emergency
Do not submit this form. Contact Auxiliary Services or emergency personnel.
Priority Two: Urgent
Work is important, but does not qualify as emergent, requiring special scheduling or coordination or equipment failures that prevent normal work schedule.
Priority Three: High
Work is important in nature but is not urgent. Will be completed within three (3) working days.
Priority Four: Normal
Tasks that do not pose a threat to life, property, research, or serious disruption to the operation of Mercer University. Processed in the order in which they are received.